Archive for Nucleus Cochlear implant

Does the Freedom Bodyworn Give Better Sound than the BTE?

nucleus freedom BDW


nucleus freedom BTE

In meeting with my daughter’s school audiologist yesterday, he mentioned that he was under the impression that the sound produced by the Nucleus Freedom Bodyworn processor is superior to that of the BTE model.

We wonder if this is indeed true. According to what we’ve heard, and as was described in great length at the most recent Cochlear Celebration, both kinds of Freedom processors are the same – as they are completely modular. The only difference between them is the battery power.

We wonder what Cochlear would say to the audiologist’s impressions. Probably they would vehemently disagree. Similarly, at the Celebration they denied any meaningful difference between using rechargeable or alkaline batteries, while some users swear that there is a noticeable loss of quality while using rechargeables.

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Babyworn and Snugfit – More Details

As previously noted, Cochlear is about to release the Babyworn accessory for the Nucleus Freedom. This will enable the BTE controller to be worn on the small ears of babies with a small controller that will attach to the baby’s clothing in a variety of ways.

Cochlear is making the Babyworn system available to children born after April 11, 2002 for free. They will be sending out postcards announcing this offer.

Read more about the Babyworn product and its availability to Nucleus Users.

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Babyworn is Here

Cochlear Americas announced today the arrival of their newest products for the Nucleus BTE system for babies: The Nucleus Babyworn.

Read the Press Release

View Babyworn Product Description

Is this going to be the end of the Nucleus BodyWorn System, or will parents still prefer the Bodyworn over the BTE for young children?

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Cochlear is Listening to You

FreedomCochlear Corp. recently sent out a survey to its users and volunteers with a host of questions relating to their products and services. This is a wonderful opportunity to make your feelings heard on topics ranging from their cochlear implant speech processors, accessories, online shopping, overall cochlear implant support, troubleshooting, and anything of interest to you as a cochlear implant parent or user.

Since they do not have everyone’s contact information, it would do them and you a great service to take part in this important survey. Here is the message we received:


Cochlear Americas is focused on identifying ways we can help improve our
relationship with members of our recipient family. We've made a lifetime
commitment to be your hearing health partner, so we want to know how you
feel about your experiences with Cochlear. In an effort to capture your 
opinions, we've prepared a brief survey. We greatly appreciate your 
 Thank you!
Cochlear Americas

Take Me to the Nucleus Cochlear Implant Recipient Survey

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Free Insurance Support for Cochlear Implant Candidates

Cochlear Corp. Logo

Did you know that you can receive free insurance support if you are having difficulty getting coverage for a cochlear implant?

Cochlear Americas has available a service to provide insurance support for prospective cochlear implant candidates for any company’s CI and Baha devices, at no charge. That means, that even if you are considering an Advanced Bionics or a Med-El cochlear implant, you can still request their assistance with receiving coverage from your insurance company.

As noted in a previous post, many people are having a hard time getting approval for coverage of a bilateral implant. Although many insurance companies are allowing them, there are still a few that can give a hard time.

This service provided by Cochlear Corp., will deal with the insurance company directly to secure coverage of the bilateral implant if it is recommended by your audiologist. Their specialists are trained in dealing with insurance company procedures and bureaucracies, and can get approval a lot faster and easier than you can on your own.

To contact Cochlear’s Insurance Support Team (OHS), call (800) 633-4667.

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Troubleshooting the Nucleus Freedom

More trouble with the Freedom?

Yesterday, our daughter went into NYC for a scheduled six-month evaluation. Before she left, we checked her Nucleus Freedom Controller.

Guess what, it wasn’t working.

This is not a surprise to the many readers of this blog. Cochlear Implants always break, and always at the least convenient times. We just shared with you our own recent experiences.

At the clinic, what was supposed to be an evaluation turned into a troubleshooting session. Turns out, her coil was no good, and it didn’t allow the unit to turn on. Seems to be a common problem, but because of it, we have to reschedule our evaluation until September!!

Remember, the Nucleus Freedom will not turn on if one of the parts are defective. This is done purposely to ensure that you will not put the processor on when it’s not working properly. Your audiologist can change the settings that a red LED light will shine when the processor is properly connected and is transmitting properly.

If you can put up with all the breaking down, the Freedom’s great features ensure that your child will always be hearing. 🙂

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Update to Nucleus Freedom

New_FreedomAn Earlier Post mentioned how the quality of the Nucleus Freedom could use some improvement.

Well apparently, Cochlear seems to have listened. My daughters new body worn controller arrived today, and as can be seen from the photo, they have at least corrected the problem we’ve  experienced.

The copper strip where the controls of the unit press down on are imbedded into the controller so that it should not come up easily. In addition, there are strong metal brackets holding it in place. The whole controller seems more rugged, and is likely to last longer.

We will post if anything happens to it in the near future.

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Nucleus Freedom – The Good and the Not-so-Good

The Nucleus Freedom has been out on the market for almost two years, and according to the studies performed by Cochlear Corp. and others, the results are very impressive.

However, us parents may not be as satisfied. Although we definitely love the processor’s water resistance and it’s smaller size, the durability of the device leaves room for improvement. Since almost all the parts are major components of the device (no more just short wires and long wires), it does not make sense to carry around these expensive and hard-to-come by items. If you are away with your child, and something happens to any of the wires, you most likely will not have a replacement handy.

Our daughter uses the Body-worn battery pack. Apparently, since it is only a battery pack and not a processor, they have made it of inferior quality. We have the Freedom implant only about a year, and we are already on our second battery pack.

Nucleus Freedom (Broken)This image shows how the copper strip that is located under the power and select buttons has come up, which makes it unable to turn on.

Cochlear does have pretty good customer service, and they usually FedEx the replacement parts for free within a few days. However, after the three year period, the warranty expires, and the cost of the replacement parts is borne by the consumer. That is somewhat troublesome given our experience with their durability. Additionally, since the wires are major parts of the system, replacing worn and broken wires after the three year period will be costly. Perhaps it may be worthwhile to invest in Cochlear’s Service Plan.

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